Service StandardsWhat Troy Customers like About Us at Auto Lab TroyA big part of the service we provide at Auto Lab Troy for our Troy customers is education. We want you to feel confident with your service decisions.And we're always open to questions from our valued Troy area customers. Even though we try to be proactive in our Auto Lab Troy automotive educatio... Read More Posted in Service Standards on January 29, 2017 What You Need to Know from Your Auto Lab Troy Service AdvisorTroy drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If your service ad... Read More Posted in Service Standards on September 04, 2016 On Board Diagnostics for Troy MotoristsSome Troy vehicle owners wonder why Auto Lab Troy and other Troy auto repair shops charge a fee for vehicle diagnostics.Receiving a diagnostic charge at Auto Lab Troy for a tricky automotive problem shouldn't be a surprise. In the Troy area, automotive diagnostics can cover quite a range. If yo... Read More Posted in Service Standards on July 27, 2016 On Board Diagnostics For Your SUVMake an appointment with Auto Lab Troy to have your on board diagnostics analyzed. 2790 West Maple Rd Troy, Michigan 48084 (248) 643-7690 Today we're going to talk about on-board diagnostics and the questions we hear from folks around Troy Michigan who need answers about diagnostic ... Read More Posted in Service Standards on October 08, 2015 Service Center Standard and ProceduresAll Michigan pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget essential steps. It is also how they can assure a predictable outcome. That i... Read More Posted in Service Standards on April 02, 2015 Troy Customer Detective WorkOne might say the most challenging part of being an automotive service technician at Auto Lab Troy in Troy Michigan is diagnosing a problem before it can be fixed. Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So it... Read More Posted in Service Standards on October 02, 2014 Questions To Ask Your Troy Service AdvisorWe find that a lot of Troy service and repair at Auto Lab Troy are a little tentative when they talk with their automotive advisors. They want to ask questions, but don't want to be embarrassed or to seem pushy. Cars are very complicated and there's more to know about them than most ... Read More Posted in Service Standards on August 21, 2013 Your Well Trained Technician At Auto Lab TroyWhen your SUV has a problem, or just needs some routine service, you might get a little nervous. Your cars so important to your life in Troy, you need to back on the road as soon as possible with the problem fixed right the first time. If youve ever checked into some of the technic... Read More Posted in Service Standards on July 26, 2013 Ethics of Automotive Repair in TroyWe're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Troy automotive service and repair industry hasn't been given a pass either. Unfortu... Read More Posted in Service Standards on May 30, 2013 Handling Distractions While Driving Around Rochester HillsWe've all seen people do crazy things while driving to or from Rochester Hills. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. All of these are an accident waiting to happen. The truth i... Read More Posted in Service Standards on April 23, 2013 |
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