Our Customers' Reviews
We have been bringing our cars to Troy Auto Lab for over 5 years. Glenn and the team are honest, make only necessary recommendations and repairs, and are kind and dependable! Ive used their loaner vehicles to alleviate stress. The car is always repaired in a timely manner too! I highly recommend them!
— Jennifer L., Clawson , MI
find the technical crew to be well educated to service my car. They tell me like it is and which repairs would really be needed vs. optional or let's-watch-this kind of a repair. Labor rate is more affordable than dealers.
— Mark W., Troy, MI
I highly recommend their excellent service. Pricing more than fair. They worked around my schedule. If you need car maintenance this is a straightforward place to go.
— Erika G., Birmingham, MI
I am from fla and have stopped there each time I am here to get advice and they were so kind and again filled my tires. Highly recommend them.
— Lynne C., Stuart, FL
God Bless You Auto Lab. "Your Hearts Are Sweeter Than Gingerbread baking in a warm Hearth oven". God Bless my daughter for covering all my expense. My car needed various repairs:Brakes, starter, serpentine belt. Auto Lab fixed my car so well that it runs like it's fresh off the Assembly line. Auto Lab you wear the face of Appreciation and I recommend you to everyone. I wouldn't have a car to fix had it not been for my daughter surprising me on my birthday last year. My daughter and I and one of her friends all bring our cars to Auto Lab. Thank you infinitely Auto Lab for ultimate blessings, discount, and warranty. May your year continue overflow with God's Abundant favor, grace, and mercy. Duschanka
— Duschanka D., , MI
Excellent service! Pricing very fair. Ladies if you need car maintenance this is an honest effecient place. Explain what has to be done. Very pleased with their service, highly recommend.
— Shirley R., Troy, MI
Highly Recommend. I needed a mechanic to look at my car ASAP after I woke up to a pool of anti-freeze under it. Glenn squeezed me in as soon as the tow truck dropped my poor car off. He told me to go to work and kept me informed. Unfortunately, it was a large repair that would take several days, so I had to make other arrangements (I was in Troy on business and needed to be in Traverse City the next day). He also quoted me a price that seemed a little steep at the time, but my dad (my hometown mechanic) told me upon closer inspection that the quote was spot on: the quick fix we were hoping for was impossible on my older car. So thank you Glenn and everyone at Auto-Lab ... I was in dire need of a bit of help and you went way above and beyond. If I should find myself in Troy again with car issues I know exactly who I will call. :)
— Janelle C., Traverse City, MI
Great service, fast turnaround. They always save me money when they can. One example is when I thout my leaf springs broke; it turned out that my rear shackles were rusted out and they replaced only the shackles. I have over 150,000 miles on my truck and want to keep it going for a few more years and they keep it going. I have them work on my engine, transfer case, transmission, exhaust, brakes and even purchased my tires from them. I know I can trust them to only replace parts that need to be replaced. I wont go anywhere else.
— D W., Troy, MI
I travel further than I need to in order for AutoLab to service my car because they provide good service and are able to provide a free loaner car- no need to worry if the car needs a few days in the shop!
— lisa d., troy, MI
Took my jeep to auto lab after wasting money at three other places. The guys at auto lab diagnosed the problem in one. Ordered the part made the repair the next day at a reasonable price. Would recommend them to all my friends. GREAT SERVICE
— Edward B., Troy, MI
My Acura RDX was shaking, especially when applying gas. A/C worked intermittently. They were able to take me in and fix both quickly...and for way less than I was expecting, (A/C.. they found a part for less than $20 and got it fixed!) I love my car again. Thank you!
— Rich F., Troy, MI
I brought my car in the morning to be checked out because there was a clunking noise and I needed to go to work that night.I gave them Information and an hour later they told me a lower ball joint was about to break.I was told the price checked other places to compare and had it fixed and went to work later on time.Thank you.
— larry k., sterling hts., MI
I don't trust many people to work on my 66 Mustang. But I trust these guys. Not only did they diagnose the issue quickly, but repaired it, personally explained a potential other issue. They treated me and my Mustang like their own and made me feel more like a friend than a customer. You can trust them and I will continue to take my 66 Mustang to them for whatever it may need. Great guys, fair, smart and very knowledgeable. Thank you and I will be back when the time comes.
— Steve K., Royal Oak, MI
Tony bent over backwards to take the best care of me and my Subaru Outback. They were half the price the dealer wanted to service my car,and provided me with a free loaner. I highly recommend you give them a try.
— Susan B., Beverly Hills, MI
A dependable shop to get your car repaired. Both manager and mechanics are knowledgeable, friendly and helpful. I am happy that they had taken good care of my old Chevrolet.
— Cheong K., Troy, MI
The tech crew at Troy Auto-Lab fixes it right the first time. They warranty all repair work and recommend items to keep an eye on to help prolong the life of your vehicle.
— Dan B., Troy, MI
Timely service and reasonable prices, def appreciated getting the special they were running this month as well. Will continue to bring my vehicle here for repairs.
— Aamir N., Troy, MI
I have had multiple repairs at this Auto Lab and they have always been done correctly, on time and at a fair price. Mark, Glenn and Larry are great to work with and have never tried to sell me something that I didn't need. Any recommendations they have made for service have always been necessary. I would highly recommend this shop.
— Keith H., Bloomfield Hills, MI
EXCELLENT SERVICE... VERY HONEST... I COME ALONG WAY TO GET SERVICE FROM THESE TECHS.... THEY REALLY KNOW CARS!... WOULD HIGHLY RECOMMEND THIS BUSINESS.... WOULDN`T JIP YOU LIKE OTHER AUTO PLACES....
— JANICE H., walled lake, MI
I was having transmission problems and spoke to different companies in the area. I then came to Auto Lab and spoke to Glenn about my car. He agreed with the others that the transmission was shot. He told me he would give me a lifetime warranty on my transmission. This beat everyone hands down. He told me he was very busy and it would be a few days to get fixed. He let me use one of his cars for free til mine was fixed. My Explorer is back on the road and shifting great. Thanks for a great job.
— Alex J., Royal Oak, MI
In early December of 2012, my car broke down at 14 Mile and Dequindre, in the middle of morning rush hour. I was able to push it (a 94 Jeep grand Cherokee isn't an easy push under the best of conditions) into the left turn lane. I called AutoLab Troy. The young man, Tony, who answered the phone first asked if I was safe, then told me he would have a tow there for me soon. Half hour later, my car and I were at the shop. They gave me a loaner car, and told me they would check it out, and let me know what the story was. I got a call about two hours later, explaining the problem, and that the car would be ready the next day. Sure enough, when I called the next day, it was done, and the price (which included the tow bill) was so reasonable that I had to ask if they were sure that was all it was costing. Thanks so much Tony and Mark. Quick quality work, and great prices. Great combo!!!
— Mike M., Redford, MI
Troy AutoLab, specifically, Glenn Terry, and his team have consistently provided prompt and reliable service, with competitive and reasonable prices. I can count on Glenn and his team to go above and beyond to ensure I have a loaner vehicle, alternative ride and/or take ownership to fix anything required - even they work with local tire or glass partners. I highly recommend Troy AutoLab for all of your car repair and maintenance needs. I want to thank Glenn and his team for always going the extra mile to provide prompt and reliable service with a smile.
— Tracy P., Troy, MI
I have a 2004 Focus that was constantly stalling. I had had several places read the code, and attempt to fix the problem, but the stalling kept right on happening. At the beginning of July, just before we were to leave on vacation, my dad recommended Troy AutoLab. The mechanic ran a diagnostic check, determined the problem, did the repair, and charged me a very fair price. My car has been running great ever since. Thanks guys!!!!
— Victoria B., Redford, MI
The service was excellent and the employee very helpful and friendly .
— Maha A., Troy, MI
I am a 63 year old woman recently widowed driving a 1996 Cadillac Seville. Auto-Lab has replaced and rebuilt the exhaust system, the brakes, and the steering system in a MOST excellent way. They have always been careful and courteous and I have always had a loaner car or I have been transported back and forth to my apartment when it was needed. These are MY GUYS and I thank them for their kindness.
— cathleen M., bIRMINGHAM, MI
Tony and Robert were excellent in explaining what repairs I needed now and which ones I would need to address in the future. Unlike some of the other repair shops in the metro Detroit area, who charge you an arm and a leg for parts and labor to cover their machanic's cost. The Autolab in Troy gave me fair prices and the best customer service. You will not be disappointed in their attention to details, workmanship, prices and honesty. The name on the building may bring you in, but after you deal with Tony you'll have a repair shop you can trust in for a long time. I highly recommend this Autolab repair shop in Troy, Michigan.
— Wayne P., Warren, MI